Privacy Policy

Last Updated: August 22nd, 2024

Welcome to Eagle Down Photography! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: When you purchase a product from our website, we collect personal information necessary to complete the transaction. This may include your name, billing and shipping address, email address, phone number, and payment information.

Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and device information to help us improve our website and user experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including shipping and returns.
  • Communicate with you regarding your purchase, order status, and customer support.
  • Send you promotional offers, newsletters, and updates, if you have opted to receive them.
  • Improve our website, products, and services based on your preferences and feedback.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We work with trusted third parties to perform functions such as processing payments, shipping orders, and managing marketing campaigns. These service providers have access to your personal information only as necessary to perform their functions.
  • Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to a government request.

4. International Data Transfers

As we operate from Canada and ship worldwide, your personal information may be transferred to and processed in countries outside of Canada. We take steps to ensure that your data is protected in accordance with applicable laws, regardless of where it is processed.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications at any time.
  • Request a copy of the data we hold about you.
  • Withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information from your child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Eagle Down Photography
eagledownphotography@gmail.com